Fabulous Interview Job Search Advice Written For Any Job-Seeker!
"How to use this area effectively"
We have written this stuff in a non-lecture, non-'book type' format. Each topic is fairly brief, practical, and if used in conjunction with your good efforts, a little thought, and some basic motivation...well it should help you in your career or job search. It really doesn't matter what kind of position or career you are seeking, using it can help! But it can be like popcorn or 'chinese food': the satisfaction won't last long. You may want to visit this area often, read and re-read certain topics until they really sink in. We have printed copies available at our corporate headquarters, and if you stop in, we may just find you another job! (heaven forbid), or at least...have a cup of coffee. Anyhow...the main idea here is to use these topics as tools. They help, but can't do the work for you. And, it took a long time to write all this so make us feel good that our efforts will help. If you do want clarification on any topic, or feel the need for specific advice, feel free to call any of our consultants or Champion's Chief. The Internet’s MOST extensive area of career and interview advice can be found at: www.ajobnearhome.com. It is a website for North East Ohio employment and living. Champion staff members are contributing writers for that site.
DEVELOPING A SUCCESSFUL CAREER PLAN
1) Self-Evaluation
2) Researching your career choice
3) Developing a plan
4) "Self-evaluation"
Oh boy, what fun!? Seems today that everybody wants to 'evaluate' or psychologically 'mess' with everything we do, say or who we want to be. Ever get the feeling that regardless of what you do or who you are...someone wants to change it? Ever feel that there are countless different 'right ways', none of which seem to fit? OK, so here's another one? Nope. We don't want to mess with your skull, just point you in a direction that may help you in your job/career. Might as well do it, 'cause we spend more time on our jobs than in most other activities (unless of course you're under 30.... I think I remember that age!). Self-evaluation can be the start of career planning. It's basically
figuring out what will fit with you. Then again, 'self-evaluation' can be just another ivory tower, 'do this or be unhappy forever' type of 'think tank' exercise. Not here. We've taken all the psycho-babble stuff, and run it through a 'translator' so it will come out practical, and useful. Then again, you do have the option of skipping this completely. The accepted 'template' of starting this inner-evaluation process is making a list or chart of your strengths and weaknesses. Topics can include: education, natural abilities (numbers, writing, organization, verbal presentation, voice, appearance, energy, ability to 'stick through the tough stuff', physical 'presence', leadership, charisma, physical
abilities, learning speed, motivation, drive ....and the list goes on), and 'acquired' skills: knowledge through training/education/job experience, industry-specific knowledge, computer skills, software knowledge, drive/ambition/motivation, and....that list goes on also. Start with all the 'good stuff' on one side of a sheet of paper (or for the spreadsheet pros...make a table). Then on another side of the paper a list of the (oooops, here it comes again!) weaknesses (ok, call it something else...less personal). Now, put this aside for awhile, we'll get back to it (hide it tho...it is personal). Next: This IS tough. Be honest, there are no right or wrong answers. Do you want a CAREER or a JOB? What's the difference? Some say about 10-15 unpaid hours per week. From a more practical standpoint, a career is moving toward a goal. A job is what you do for a living. Is one better than the other? NOPE! Tell-tales: do you voluntarily look for ways to improve what you do with the idea that in 2-3 years you'll be in a 'more valuable' position? "Valuable" meaning to the company and therefore yourself? Do you read stuff on your industry, function, or go to seminars on your own? Do you watch for 5:01 every day, starting at about 3:00? Is your idea of 'planning your week' to start planning friday nite's itinerary on monday? It's 5:15, do you go to your boss and ask what else
needs to be done to prepare for tomorrow? Do you think of ways to help the company make more money? (by the way....that is one of the ways to get a promotion). OK......occassionally I get into my 'lecture mode'. BUT...one is really NOT better than the other...it has to be right for you! Every company employs MORE job-oriented people than career-oriented people, unless it is a professional firm of some sort (then it is still questionable). AND lots of job-oriented people do a much better job than
the 'career-suits'. YOU CAN be HAPPY either way. Which fits you? (you can change later).
Moving on....
Whether it is for a career or a meaningful and rewarding job, you now need to assess your work preferences: What do I really want out of a job, what I am looking for in a job?
2) What skills and attributes do I have that would qualify me for that kind of job?
3) What additional skills, training or changing of my attributes must I achieve to get this kind of job?
4)What will give me "Job satisfaction". Why? Is the answer something you think sounds right,or is it true to the real you? Will the answer be 'acceptable' to an employer?
5) Do I prefer to work in small or large groups? On a 'team' or by myself? Why?
6) How well do I work under pressure? When is "too much".
7) How do I want to be treated by my employer? Why?
8) What job or career goals do I have? Time frame? Why are those important to me?
Nifty little exercise hey? Let that one sit for a while also. Then go back and read it. Want to change anything? Try looking at it first thing in the morning, or when you get home from work (or school). If you have a different perspective then, ask why. Re-do your answers. Now here comes the hard part (or easy for some). Take your list of strengths and non-strengths plus your answers to the 8 questions above. What obvious 'path' for job or career does it point to? Career or job path can be defined as 'functions' you would do well in: Accounting, customer service, executive assistant, receptionist, supervisor, sales, graphics design, legal assistant....and the list continues. This starts the
research part' of career/job planning (next). Hang on to your answers....
"Researching your Career Choice"
No, planning isn't over yet. Now we figure out how you're going to be
happy...doing what kind of job. This part of the process entails some
choices. The choices will be where you get some of the info. Maybe you
already know a few areas (jobs/careers/industries/professions/functions)
that would be of interest to you. Wonderful! Make up a list, or if you are
still kinda 'open', make up a list of 'no's'. I guess the point here is to
make up a list of something. The list comes from combining your '8
answers' with the first exercise and thinking about jobs/careers that
would seem to fit. THEN....here are the choices. We'll need to 'check it all out'. We can't
all be experts in all job functions or careers. But people who are in
those might be good resources. Find people who are in jobs or careers that
may be of interest to you. Go 'interview' them. Ask about the functions.
What does it take to be good? What about the rewards? What skills are
necessary? How can they be obtained? What parts does this person
enjoy/hate about their job/career? Who do they know in the same area?
Satisfy all the questions you might have. Write down your
impressions/feelings/thought for each one.
Go the the library (you know, that place with lotsa books and dust). MOST
libraries have career areas. Ask for some help looking up functions or
careers. A decent guide can be the Occupational Outlook Handbook,
published by the US Department of Labor. Find out as much as you can.
Again, write down your findings. Look in the yellow and white pages for
trade or professional organizations (most careers have them), like The
Professional Secretaries Association. Call and ask if they have info on
careers, or info on the profession. If you want to be aggressive, go and
talk to someone involved in the group, or attend a meeting. "Network" with
people. Go to a professional placement/staffing service. Ask them. Then
it's time to have a little fun. Try the Internet! It does take time, but
there are things that can be learned. Go to the links we have provided
under www job links. Or, go to a search engine like Excite!, Yahoo,
AOLFind, and type in the field, function, industry, job, career you are
thinking about...and try the links provided. "Surf's Up!" It will be fun!
"Developing a Successful Career Plan"
You've done the basics:self evaluation, research. Now to the "Let's get moving" part:
1) Assess your current job/career: How does it fit into your 'discovery'
from the previous exercises? Can you get where you think you may want to
go by changing something about yourself, getting more involved elsewhere
in the company, or by learning something new? Maybe it might be time to
look at your results differently. Maybe its time to move on.
2) Set short and long-term goals: Progress is rarely by chance. Set a
definite "I want to be" goal, then compare it to where you are today. What
has to change? Need more training? Where, what, when, how? The best plans
(personal and business) start with where you want to be by a definite
time, making a commitment to the importance of the goal, and
'back-tracking' from the goal to where you are. Look at the path. How can
you make it happen? Is it reasonable?
3) Set an "action" plan: What do you need to do. WRITE IT DOWN. Put
time-frames to it. Put it on your calendar. Make sure you think through
the 'action' you must take to get little steps toward your goals. Share
the plan with someone important to you.
4) START: Don't wait. This is simple. The longer you wait the less success
you'll have
.
5) Check Your Progress. As you go, make sure your stay on track. If your
plan was too ambitious, refine it. Don't however let excuses get in the
way. Be tough on yourself.
6) Evaluate your results: Take a close look at your actions. If you are
not satisfied, re-plan, don't quit. Even businesses need to do this
frequently. Be objective.
7) AND....if all else fails: Go to work for the Government. (hehe)
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Is "Job Security" A Thing of The Past?
Some say "only if you are or are about to be unemployed." Times they are a
changin'...remember bell bottoms? Well, the traditional "job security"
thing is not gone completely...but it sure is fading fast! Even Unions
can't 'guarantee' job security like in the past. Companies now, in our
global economy, need to be able to 'spin on a dime'. Competition is
hotter. Someone out there has a product that might be better, cheaper,
last longer, higher or lower tech, has better customer service....etc,
etc, etc. Product 'life cycles' are shorter (amount of time a product is
popular/best/saleable). Product development cycles are shorter (time it
takes to produce the product after the 'idea' stage'). Blame technology,
blame the 'Pacific Rim', blame the overall attitude of business
executives....you know the ones who make BIG BUCKS, and then close
plants/offices/laying people off (they do that ONLY because they don't
care about people?). Not really. The 'new' focus in business (it is
actually as old as business) is profitability. "Whatever it takes to be
competitive/best/faster/better/grow". "There are no points for
second-place". Part of what has driven this is something called "Strategic
Business Planning". The vast majority of companies do this now...from a
single-person operation, up to Wal Mart. Basically (very basically), what
this amounts to is 'thinking through' EXACTLY what and how you are going
to do....for the next several years...to get to where you want to be. Then
putting it on paper, putting time frames to it, and holding people
accountable for reaching those goals. The plan looks at competition,
economy, cash, technology, people, ups and downs of normal business
cycles...all the things that make a company go. Then 'maps out' exactly
WHAT HAS TO BE DONE (details....not hopes/wishes and dreams) to get to the goal.
People Should Do the Same for Their Careers!
Yep! and ooooops! Run myself like a 'big-bad' business? That doesn't sound
like fun! But it will help with:
Employment Security Versus'Job Security'
How? Why? What??? EMPLOYMENT SECURITY. This is not the new PC term for job
security. It IS what we as individuals need to think about to assure our
livings, careers, and ability to achieve our personal goals. "Employment
Security" simply defined is: your ability to be employed at your will.
Reading between the lines it says: "My skills, ability to produce expected
results, my learning ability, and 'total package' are sought-after in
TODAY'S job-market." You're on top of things today. You have the proven
talents to be BENEFICIAL to other employers, and your talents (or quality
of talent) are in demand. Let's face it, only being able to say "you want fries with that?" doesn't
cut it today. Having been an 'average' producing employee, as good as you
may think you are, doesn't mean that lots of other employers will stand in
line to hire you. Having a reputation of 'doing enough to get by', or
having the same skills today as you did 5 years ago...well 'employment
security' is something your next door neighbor may have. Get the picture?
Skills, training, effort, results, reputation, all 'up to date'. It starts
with attitude. It won't happen to you. Make it happen! How? Assess
yourself, and make a plan: This is what the best companies do. OK, go back
to the top of this article and re-read the 'strategic business plan'
stuff. You know, where a company decides how it is going to be successful,
constantly improving, constantly working to achieve a goal, and constantly
'checking itself'. Treat yourself as an 'employment asset'. How attractive
are you? How can you correct deficiencies? Training? If you need it, don't
wait for it to come to you? Attitude? Would you hire you? Results? Would
you hire you to get them? Value? Check with an expert. The people who
are the best prepared will always be employable. That is "employment
security"...not having to depend on a company...depending on yourself.
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PREPARING FOR A CAREER IN OFFICE SUPPORT
SKILLS, ATTITUDE and good old WORK ETHIC.
You get the skills by being attentive in school, practicing at home or
wherever you can, and continuing your education, on the job or off.
Champion offers tutorials on all major software programs where you can
learn at your own pace right in our offices. This is "Free Training, Free
Education". Take advantage of it! Once you have the basic skills, don't
lose them! Practice, learn the latest software.
Where can you get the basic skills? If you can get to this Web page, you
already know how to use a computer.
If you got here with help from someone, maybe you need or want the
education. For the individual considering a future career..let's start
with high school. Most schools offer 'office training'. Take the
bookkeeping, typing (keyboarding), computer and software courses offered.
GET DECENT GRADES! It really is not 'cool' to just get by, regardless of
what others say. Make sure your typing speed is good (60 WPM+). If you are
in a career already, but want to get computer/office skills...check out
your local high school/community evening education programs. Quite a few
offer good, low-cost programs. For the career-pro, going back to school,
training on your own, taking advantage of any company-sponsored training,
or even paying for a formal class in the newest software...will all pay
back to your career/ income. How important is education (in general)? A
United States Bureau of Labor Statistics report released in 1997 shows
Unemployment Rate by education levels:
Less than a high school diploma: 8.7% / High School Graduate:4.7% / Some college:4.0% / College Graduate:2.2%
If you don't already have one, get an inexpensive home computer (there are great bargains out there on used ones that already have a bunch of useful
software on them. Some 486 models can be had for $600!). Practice the word
processing programs. For about $35 (or less) you can buy a useful typing
training software package where you can practice and evaluate your skills.
Most Windows-based computers come with MS Works. It has a lean version of
Word for Windows, and a lean version of a spreadsheet built into it, and
is very useful. At the very least, becoming familiar with Windows, word
processors and spreadsheets will increase your ability to learn the latest
software. If you can't afford to buy the latest software applications,
come see us, and practice here.
Make sure you are competent with MS Outlook email application. (No, it isn’t the same as AOL). Outlook is an integrated email/ calendar/ contacts/ to do/ groups application that MOST corporations use in some way or form. If the company does not use Outlook, it uses a ver similar program that you can learn quickly if you know Outlook.
The most common word processing programs are MS Word, WordPerfect (Typical for the Legal Profession). In accounting, learn Lotus 1-2-3, and MS Excel. For more advanced training,
get to fly around MS Office. In Graphics, get to know Harvard Graphics,
Adobe PageMaker, and Photoshop (these are expensive, find a friend who has
one or enroll in a course). In databases, any will do, but MS Access is a
basic and popular one. At the bare minimum: Get to know your way around Windows. As is normal in software, Microsoft is starting to introduce Windows Vista, and from what we have seen ...most of us have no problem with this version.
To become excellent and therefore somewhat indispensable in your job, you should focus on becoming just a little bit better everyday. We know that
in the short-run you may not see immediate rewards, but in the longer view
you will be paid back 'in spades'. Whatever you do, don't stop learning.
To further drive the point home: a person who has good (not outstanding)
computer and software skills, who is trying to get better, can make
$3,000-$5,000+ more than the person who hasn't taken the time to learn.
Spelling and Grammar! The better you are at these basic 'life skills' the
more you can make ($) in the real job world. Knowing how to spell and
using the proper business English are IMPORTANT, particularly in positions where
you may be talking with customers/clients."I seen him at the store" may be
OK around your neighborhood, but "I saw him at the store" will get you
hired somewhere. Inability to speak clearly, in terms that can be
understood by the average listener, causes people to lose opportunities
they would really like to have.
Attitude: Office careers can be fun/ enjoyable, and stimulating. Certainly
there is work to do. All bosses are not great. If you take your job
seriously, look for work to do don't complain to others, and stay away
from office politics...you'll do well, and you will be treated well. Act
as though your job is just getting in the way of your social life...and
you won't have to worry about that for long...you won't have much of a
job.
Attendance and punctuality are not options! Go to work sick, let the boss
send you home. Too many 'sick days' looks bad. Be on time, or better,
early. Bosses like that. Don't make personal phone calls at work, and
certainly not when there is work to be done. The boss may do it, but
he/she is the boss. You ain't....yet. Finally, the boss and your
co-workers KNOW if you work hard. If you do....that means good "Work
ethic" references. This is THE #1 thing we are asked about with potential
employees. How will you stack up?
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PREPARE FOR THE INTERVIEW AND GET THE JOB YOU WANT!
Most people applying for a position are very poorly prepared for "selling
themselves", or knowing what to expect when they get there. An interview
should be viewed like a Hollywood 'screen test': in a very short
'audience' you and the company have to decide whether or not you should
get 'married'. Realize that you will have NO CHOICE about the job..if you
don't get an offer. Also, if you haven't any idea WHY you would make a
good employee other than "I can do the work, I think", few employers will
be interested.
Before you go in to the interview...Get pumped!!! Get psyched!!! Employers
want someone who is excited about the prospects of working there, and are
excited about themselves. Excitement will show energy. Energy gets hired!
Wallflowers don't! A chip on your shoulder won’t.
Here we will break down the components of preparing for the interview that
will increase your odds of doing well rather dramatically:
1) Find out about the company before the meeting. Know what they do, how
long they have been in business, how large or small they are, what their
products or services actually do, who their customers are and their
general 'history'. At Champion, we call a client's history their 'company
story'....what makes them unique, how the company achieved their success,
and where they are going. Knowing these components of the company's story
shows first that you have done your homework, and second...gives you the
opportunity to show how your talents can contribute to the company. This
last item, when you can verbalize it in an interview, can separate you
from the rest of the applicants. MANY hiring authorities start off an
interview with the question: "What do you know about our company?" If you
can respond with accurate info, you are miles ahead of those who cannot.
Some authorities say that a positive or negative hiring decision is made
by the interviewer in the first 5 minutes of the meeting...and the rest of
the interview is to confirm or deny that 'gut' decision. Along with
dress, posture, and outward attitude, how you respond to questions can make
or break the meeting!
2) Find out everything you can about the job functions and expectations
before the interview: Consider these components as your "Targets".
Selling yourself is as simple, and as complicated, as showing how your
skills, background, talents and experience can "hit" these targets. If you
are working with a good staffing service, your consultant should be able
to explain these targets to you, and how to sell yourself to hit the
targets. If you are interviewing without the help of a third party or
inside source, ask for this information when you arrange an appointment
over the phone. When you arrive for the interview, arrive early. Ask the
receptionist what his/her knowledge of the job may be. Combine that with
what you have learned so far. Remember though, that person may NOT be
totally accurate, so take the info as a guideline, not fact. For the real
'gutsy' person, you can call into the company before the interview, ask to
be connected to a person in the department where you would be working, and
try to get insight from that person.
3) Know what you have done, accomplished, and are now capable of doing:
Sounds simple. Try to succinctly explain to a friend everything you have
done, in chronological order, since your first job...and make it sound
interesting. It takes practice, some coaching, and thought. Most people
get lost, repeat themselves, or say stuff for the sake of talking, without
making it interesting or saleable. Focus on accomplishments and things you
know you do well enough to make an impact on your company(s). Be ready to
show how what you did helped your boss, department, or company. Explain
how you can do it again for this employer (now you know why you need info
on the job BEFORE you interview!). Remember, people get hired for what
they can contribute now. Not just for their skills.
4) Dress properly for an interview: What you would like to wear and what
you should wear are sometimes two different things. Dress "conservatively
business". This essentially means to look your best, but not as though
you're going to a dance or on a date. Guys: conservative suit, white long
sleeve shirt, all clean and pressed, tie that is not 'gaudy' and goes with
the suit (tie should reach to your belt). POLISH your shoes before the
interview. This is one of the first things noticed, as is your tie. Comb
your hair, better yet...get a haircut before you go. Leave the earring at
home. Ladies: conservative suit, or conservative outfit, clean and
pressed. Use cologne sparingly. Conservative nail polish, no runs in the
hose. Shoes...no high heels, polished. If you have ultra-long nails, even
if you can type with them, they aren't going to win points. The point here
is to look "business". You can adjust your 'look' once you have been with
the company for awhile, and get to know what 'fits in'.
5) Interview posture: One has to sit like a "lady" or a "man". Slouching
or leaning back in your chair is a turnoff. Both feet on the floor, knees
together.
Eye contact: Don't stare at the interviewer, but don't lose eye contact
for long. When a person "looks away" answering a question, they come
across as lying. Don't bring a notebook and take notes. Bring a note case
for clean copies of your resume only.
Prepare to answer the standard interview questions (not in order):
• Why are you leaving your present position (or why left last
one)?....DON"T say anything negative about your previous company or Boss
(this may be difficult). Tell it like it is, with tact.
• What are your strengths? (tailor to the job).
• What are your weaknesses? (be honest, but turn a weakness into a future
strength by acknowledging it and showing how you are consciously
addressing it.)
• Why should we hire you? (see prepare for the interview).
• Where do you want to be in 3 or 5 years (don't you just hate this
one?).
Advice: Too big or too small (or no ideas) goals will kill you, as will
inane answers: (I want to be happy). Remember the job's potential, and
'play' to that. This is definitely a 'trick' question. Be honest, but
remember your audience. See our "questions you may be asked" above to
further prepare for your meeting.
6) Be your own "closer": Here is where you can attempt to eliminate the
competition, or at least try to know where you stand, or at the
worst...have an opportunity to clarify/strengthen your "rememberability"
with the employer. EVERY interview has a moment of 'wind-down'. The
awkward time when there are no more questions, but the interview is about
to end. More often or not you as the candidate have NO idea (truly) where
you stand. Try this at that moment: "Mr./Ms.X, I want to thank you for
your time and insight today. I truly feel that I can contribute to XYZ
company in this position with my skills in ______, my work ethic, and
attitude. I would like to work here. What can I do to clarify any
questions you may have, and to receive an offer?" Gutsy? Yes. Does it
work? You will have a better idea of where you stand than if you don't
ask, AND yes, it does work.
7) The BIG BAD 'question of money'. How do you answer it? Unfortunately
there is no 'foolproof' way. Some interviewers are better at this game
than you will ever be. Some will play along, seemed pleased, and you'll
never hear from them again. Here is a "no answer-answer", that allows the
opportunity to re-sell yourself and play a simple gambit of "it's your hot
potato...I don't want it" tactfully: "Mr./Ms.X, my salary history has
been____, but most importantly, I feel that my experience/skills in_____
(be specific and relate this to the job) and my accomplishments
of_________, will lend themselves beautifully to handling this assignment
for you. But quite frankly, I do not know what I may be worth to your
company. I am sure that your offer will be fair and we will not have a
problem, by the way...what is the FIRST thing you will want a person to
'tackle' in this position? IF the person answers this question, more often
than not they have already made a positive decision in your favor...a
major decision. The MINOR decision now is salary......
If they do come back to salary... you may still reiterate your strengths,
then ask..."do you feel that I am a person who can do what you need done?"
If the answer is 'yes', then go back to the "But quite frankly I do not
know..." and hand the potato back. If the person still presses (verbally,
or looks a little irritated), you can either defer to your Staffing
Consultant, or name a "Ballpark" figure.
ADVICE: giant pay raises are for people you read about. You may very well
cost yourself a great job by being emotionally 'greedy'. Be realistic.
Jobs don't "pay" anything...people get paid for what they seem to be worth
to a company.
8) FOCUS ON:
· The GOALS the person/company has for a person in this position (their expectations).
Your SKILLS and ABILITIES that are applicable to those goals.
Your ACCOMPLISHMENTS that apply.
Your INTEREST in being successful with this organization.
MOST IMPORTANTLY: Show that you have confidence to overcome adversity...personally and in the work environment. Show that you have the intelligence and resiliency to work through issues. Show you are aware that the talents you have, coupled with your understanding of the job, goals and company...will benefit this organization.
Attempt to build a 'relationship' with the interviewer(s). People hire People with whom they feel comfortable. Just don't get too friendly.
LAST: (and finally)...
Don't 'cop' an attitude that may be taken as YOU are trying to see if the job/company are "good enough" for you...but DO prepare a list of good questions (not: 'whattya guys do here?') that show you are interested in understanding what you will be expected to achieve, and what the company can offer to a person who is doing well.
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TOP REASONS PEOPLE DON'T GET HIRED!
Here are some of the top reasons EMPLOYERS give for not considering candidates:
Poor appearance. Grooming.
Poor diction or grammar. Inability to express oneself clearly.
No real purpose or career goals.
Lack of confidence, enthusiasm.
Too many excuses, or hides past mistakes.
Poor grades in school.
Lack of general courtesy, poor manners.
Lack of evidenced maturity.
Incomplete or sloppy application, mistakes on resume.
Few extracurricular activities or outside interests.
Not curious about job and company, doesn't ask good questions.
Asks about salary, benefits before shows interest in job.
No sense of humor.
Cynical attitude.
Short, ill-prepared responses to questions.
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QUESTIONS YOU MAY BE ASKED!
Here are some questions you may be asked by company and staffing firm hiring authorities. Every authority has his or her own favorite interview questions that they feel will give them insight into the interviewee. We've compiled a list of 15 that you may want to prepare to answer:
• What are your long, short range goals. How, when and why did you come up with these?
• What are your goals outside of work?
• How do you plan to achieve your goals?
• How would a good friend, teacher and non-friend describe you?
• Describe yourself.
• What motivates you to do your best work?
• Tell me about your top 3 accomplishments.
• Define success.
• If you could change anything in your life, what would it be? Why?
• Describe a "good boss".
• Describe a good manager/subordinate relationship.
• What benefits have you received from your extracurricular activities?
• If you were me, what would you look for in hiring for this position?
• What fundamental qualifications do you have that make you successful?
• Why should we hire you?
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THE "MORNING AFTER"
(INTERVIEW FOLLOW-UP):
If you have experienced an interview where you KNOW that this is the job you want, don't blow your chances now by being silly. "Tactful", professional follow-up is key. Start with a short 'thank you' note (word processed on good paper, or hand-written on 'classy', not cute, stationary or note paper) to all the people you have met (get their cards during the meeting, or ask the receptionist for correct spelling, titles after the meetings). The thank you note should thank the person for their time, and make a simple, yet clear statement of interest and singular reason you would do well. Timing here is essential.Can you email a thank you note to the interviewers from whom you have collected cards? Yes. But a few words of caution and advice:
1) make sure your email address is NOT: 1sexylady@ or anything you think is cute that a business person might not,
2) make sure you use spell check on the email,
3) make sure the subject line is business-like: (Ex: “Thank you for your time and insight today”),
4) DO NOT include photos, tag lines, backgrounds, cute sayings or blessings with the email itself. YOU may like these things for friends, but they have NO PLACE in business communications at all. None.
Actually, 'the morning after' may be too late. Assertive job-seekers are smart enough to have note paper and envelopes in their car to write the note, and leave it with the receptionist before they leave for home. Write the note immediately, even if you are told the process may be several days or weeks.
CALLING after the meeting???
If you have NOT been told to NOT call, then call. Call directly for the decision-maker or the apparent "host" (the person who seems to have control of the process). The call should be about the same as the note content, except to ask "Where do we go from here?", or to offer a list of references, or to clarify some topic from the interview that may need amplification. Be sure to STATE your sincere level of interest. Hiring authorities won't be interested in you if you are not interested in them. VOICE MAIL? if ya gotta, ya gotta. Try for the human twice, then leave a voice mail. Remember that voice mail is for business, not like a machine at home, so be crisp, and to the point with your message (but very pleasant). What to do if you are told "No"? LEARN FROM IT! Ask very sincerely where your shortcomings were so that you can do better in your next interview. To get an honest answer to this question you will have to explain in detail why you want to know. Most interviewers don't want to get into a discussion if they feel you are trying to be pushy or looking for a fight. To them it is tough enough to say the 'no'. If this is hard to get in the first call, wait a few days, then try again. Acknowledge that you know
'no' is 'no'. "DON'T CALL US, WE'LL CALL YOU!" (if you get this, don't even think about working there).
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TIPS ON USING A STAFFING SERVICE
Treat the interview with them as you would one with an employer. The temp firm, by the way, is the employer. Dress well, be early, be honest, sell yourself. Staffing consultants work for the client, get paid by the client, but must have your best interests in mind. If they feel you are not being honest, you'll get ignored. If they feel you are not taking them seriously, you'll get ignored. ANSWER their questions. FILL OUT the application. Also, make a friend. Staffing consultants have a difficult job to do. We all want to be liked. If you are looking for a direct hire position, don't call the consultant every day. Ask what is OK. Make sure you ask for an honest "evaluation" of your prospects, and what you might do to make yourself more attractive in the market. Don't lie about salary or references or dates or employment gaps. They WILL find out. "Partner" with a firm/person who seems to want to help, ignore those who seem 'assembly line' oriented. Ask questions (good ones). Ask about positions that you can fill. Prepare for the interview with a staffing firm as you would with any employer. What if you don't connect" with the person at the staffing firm? Before you leave...say so. Be objective. Find out why the relationship didn't seem to work. Did the consultant not seem to care? Did he/she seem to be distracted? No Chemistry? OR...was it you? Did you come across as
unrealistic? Were you dressed to show respect? Did you "demand" something unreasonable? ALL of this happens. Don't expect miracles, expect to be treated well, and treat the consultant with respect. If it doesn't seem to be working...ask to see the Manager. Be calm and objective. Perhaps the issue can be solved...right there...to everyone's benefit. IF YOU ARE UNEMPLOYED, and can temp for awhile, do so more often than not, those assignments can turn permanent.
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"NETWORKING"
Is this only for senior executives? Is it a fad? Does it work? No, Yes, and Yes. In the last 5 years the method of "networking" has been so publicized that it has lost some of its punch. Everyone does it. Every career magazine or book pushes it. "Networking" is a method taught by corporate outplacement firms to find your own job (because it works), the best career advisors (because it works) and in every career book written (because it works). What was a 'secret' method (therefore 'new' and valuable) of job-finding, now is simply part of an overall strategy. Here are the fundamentals (very fundamental):
1) Networking is NOT telling everyone that you are 'looking for a job', it is utilizing your vast (when you think it through) array of friends, acquaintances, and 'contacts' and casually/formally informing them that you are open to (or actively seeking) another career opportunity. A subtle approach to this is using the same contacts, but not engaging in 'overtly' letting people know you are serious...just that you are 'happy, but exploring'.
2) Make a list of everyone you know down to 'casual' acquaintances.
3) If unemployed, secrecy or subtlety is no problem. Approach networking from a "I need your assistance, I'm looking for______" standpoint. If your friends don't know, they can't help.
4) Prepare to call each person on your list. Prepare (we'll help in a minute) what you will say. How to "Network": If you are employed, be very careful who you contact, and what you say. Don't be too trusting of your 'friends' at work. The terms "confidentially" and "off the record" only work in novels or movies. Don't compromise your employment by assuming that your 'work friends' are as trusting as your 'life' friends. Approach your contact list WITHOUT EXPECTATIONS! It is not their job to find a job for you. The best you should hope for are leads, and future referrals. Be realistic in the outcome of each call. Call each person, basically 'weave' into the conversation: "(Joe), I have
decided that my current (or previous) position just isn't (wasn't) enough for me right now. Maybe you can help...you may or may not know that for the past X years I have been a_________, very skilled at________, I am looking for an opportunity to do___________, with a good company, and can bring to them skills in__________________. (Joe), if you hear of anything that sounds like I may fit, would you be so kind as to let me know? Also, do you think you may know anyone who could point me in the right direction
for an opportunity like that? Let me send you my resume, just for future reference. If the person 'thinks' they may be able to help, ask if you can call back at a certain time/date to follow up on that thought. Keep a notebook with names, numbers, and call dates. Send 'thank you' notes to everyone you talk with. That will show them you are a pro. Always report back to the person on leads, even if it turns out badly. Thank them, and let them know you appreciate the help. Advanced Networking: Here is where you are 'exploring' certain chosen business fields: health care, insurance, legal, manufacturing, transportation, etc. Find someone in that field and ask to speak with them
for a few minutes. "Pick their brain" about the field, careers in that field, how people can get ahead in that area. Don't ask for a job. If there is one there, it will find you. You can do the same thing for a specific company, even if there is no job available right now. The person you are talking with will most certainly ask you about your specific
skills and background. Maybe they will call if something does come up...or if you are good enough to create a position around. Networking is a topic that could take up our entire 'career advice' section. These were simply highlights.
Who you know & who you stay in touch with:
Some say that this is the real key to consistent career development. How did the top people get to the top? Hard, smart work first. Doing things other people didn't want to do. And staying in touch with lots of people who can help. Collect business cards. Keep a log of names. "Work" the list. Stay in touch. Don't call just for help, offer it. Join
associations, groups, clubs, and be present. Volunteer. Join charitable organizations and contribute your time and effort. Money is secondary. Volunteer and charitable associations need bodies and effort as much as dough. In these groups get known as a 'doer'. You will meet people who can be as important to your career as you could be to theirs. Using these groups only to get ahead will backfire. Be true to the organization's cause.
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Find A "Career Coach"
What is a "Career Coach". Some are called "Mentors". The purpose of a career coach is to guide and assist you in your career development. This person could be a relative. But most relatives are 'too close' to be objective, and typically not schooled in career advice. If you have a relative who qualifies for career coach, you are probably already
successful with some help from that person. Whether you are a seasoned career person or someone newer to a career, find someone to be your coach.
Think about the people you know. Who has been successful in their career and knows quite a lot about jobs, careers, and business in general? Someone already successful in the career field you want? Approach them with honesty and an open mind. Tell them that you are looking for a coach or mentor. Ask if they would be willing to give some time and effort to your cause. If a friend or relative knows someone powerful, ask to be introduced. A trait of many successful people is the desire to help others succeed. Your coach does not have to be a friend, and maybe should not be.
When you ask for help, give that person ALL the facts. Prepare for your meeting. Plan what you want to say, what advice you need. Show that you have given thought to your career, or at least your career issues. Consider your coach or mentor to be a "member of your board of directors". Listen. Reflect. You do not HAVE to follow every suggestion.Offer to do something for that person in turn...not as a bribe, but as a token 'thank you'. Dinner, some free typing, or at the least a thank you note. Stay in touch with your progress reports.
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FIND A JOB IN YOUR OWN BACK YARD!
This will take just a little effort, planning and extra time on your part...but it works. There may be quite a few great companies near where you live, and you don't know it. On a weekend, drive around in areas near your home, possibly industrial parks or office complex areas. Write down the names and addresses of companies that look like they may be interesting to work for...at least from the outside or by the name of the firm. Keep this list. Next, go to your local library. Ask the Librarian for any 'geographical listings' or guides they may have (like the Ohio Industrial Directory, Local Community Chamber of Commerce directories). Find the listings of those businesses you picked (and any others that look interesting in your area), find the name of the company's President or "Chief", write them on an organized list, including what the company does. Take the list home. Get your word processing program 'fired up'. Write to each one of the companies (include a clean, up to date resume) with a cover letter that goes something like this: "Dear Mr. /Ms. X, I am a career-oriented (secretary, accounting assistant, etc.), with excellent skills in..... . As I live right in your area and therefore would be a dependable employee regardless of weather conditions or hours, I am inquiring into current or future openings where I might make a contribution. I can be reached at the home address or phone number listed on my resume. Please allow me to follow this letter with a phone call in about a week. Thank you for your consideration." As with any other self-marketing effort, don't expect miracles. Make the follow-up calls religiously, even if you have to do it from a pay phone during an early or late lunch.
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Applying for "Blue Collar" (Skilled and Unskilled) Jobs.
Hey, nothing negative is implied here by having a separate section for this job category. It's simply that the process of applying for and getting hired on any Technical, Labor, White Collar Labor, General Labor job is in fact different than say…if you were applying to be an Executive Administrative Assistant, Accountant or well, you know…the kind of jobs that take people who don't have blisters and callouses on their hands. (yeh, THOSE kinda folks). Anyhow, here are some things to prep for: If you are a skilled machinist, be prepared to be asked technical 'how would you?' type questions, perhaps only in conversation, perhaps in looking at blueprints, or a part, or a piece of raw material. Now here's a little advice: DON'T try to blow sunshine into someone's ear by making up an answer, BUT…don't simply say "I don't know" if you could figure it out. Tell the interviewer what you DO know, and preface your 'guesses' with "although I have not done that exactly, let me tell you what I think may be the right way, and if YOU know a better way, I'm willing to learn from you!". Your job in an interview is to CONVINCE the interviewer that you are very solid in what you know, but that you will learn their specific techniques once you are there. Take pride in what you do know, but DON'T let your pride stand in your way of getting a good job. In my humble opinion being a skilled machinist is like being an artist. It is a learned craft where one never stops learning. If you are applying for a General Labor job, one that does NOT take a learned skill, but DOES take certain abilities, the interview will more than likely concentrate on what kind of EMPLOYEE will you make. What does that mean? Simply: Can they count on you? Turnover in General Labor comes mainly from people LOSING opportunities they already have. It is rare that a person cannot do the job, or learn to do it. Here's how you LOSE the opportunity: Show up late. Show up hung over. Don't show up, don't call. Be sick often. Be lazy on the job. Argue with the supervisor or give him a 'tude (attitude). Make a lot of silly mistakes that show you are not using your head. Leave before quitting time. Get in a fight with someone on the job. Swear a lot. And the list goes on. So…you are going to be asked about your work habits, why you quit or were fired from jobs, why you work, how many days have you taken off in the past, and you probably WILL be asked "what would you do if?" type questions. Most of these will be related to how you will react on the job to difficult tasks, people, situations, and issues. They way to assure that you do NOT get hired is to blame other people for tough employment situations, blame your previous boss for being stupid, have a non-energetic attitude in the interview, don't fill out the application, ask about time off and benefits before they want to hire you, dress in dirty or torn clothes, and laugh a lot. (oh, swearing in an interview doesn't help either, even if the interviewer does). Be prepared to be articulate, sit up, and take the damn interview SERIOUSLY. Being "cool" may impress your girlfriend or boyfriend (or both), but it ain't gunna impress the interviewer. Don't chew gum or a toothpick, and for goodness sakes…make sure your hands are clean and you didn't just come out of Joe's Bar. TAKE THE BALLCAP OFF! Anyhow….be prepared for a DRUG TEST. If you are dumb enough to do drugs, quit a month before you start interviewing (it may help you stop completely). It takes that long to clean your system. Drugs and booze may seem cool, but…you'll get 'stuck' in go-nowhere jobs, spend your life complaining about life and cut what life you have short. Life is more pleasant looking through clear eyes and a clear brain. If you do them because your friends do, get new friends. Life is a kick. Stay high on life. HOW TO KEEP THE JOB: The NUMBER ONE reason Blue Collar folk get fired: NO SHOW for work. Go to work everyday. If you are sick, they will send you home. Fix your car before it dies. Get a new battery. DON'T party on Sunday. Your track record WILL FOLLOW you. The ONLY way to get ahead is to work hard, show up ALL the time, and don't be a pain. People who are financial and job failures typically chose to be that way…by things they did that they KNEW they shouldn't do (not showing up, being lazy, being sloppy). It may seem the 'easy way' at the time, but it only creates more problems later. This advice is for ANYONE. Your first 30 days on the job…ARE THE INTERVIEW! MOST companies have a 30 day 'trial period' where you can get let go for any reason, or be kept because you work well. During that first 30 days you must be perfect…no missed or late days, good attitude, no arguments, no screw-ups. If you don't like the job…quit by giving NOTICE. Don't just not show up. THAT WILL follow you. You do not know who knows other people at other companies. GOD BLESS AMERICA! Unlike any other country anywhere on earth we give opportunities to people, and it is up to them to KEEP the opportunity. In no other country can you work hard, have a good attitude and know that the odds are that you will earn more money and keep employed….by what YOU do. Do USA employers screw up? Sure. They are just people. Are all bosses perfect? Hell no. Some should be pelted with small stones for weeks! It doesn't take a genius to know a bad boss. It does take a hero to work for one….until you find a better boss. Don't complain, work. Working hard with a good attitude and track record will ALWAYS get you ahead. Not doing that will always leave you behind. Period. You never know…the boss's boss may be looking to get rid of him. BE the replacement.
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HOW TO REPLY TO A NEWSPAPER AD
If you must, ok. First a little about your resume: keep it to one page, on clean white paper. If you have read anything about colored paper standing out in a pile of resumes...they do. And they are the first to be discarded. Any bookstore has tons of books on writing resumes. For $7.95 you can buy a book (or go to the library) and use the "classic" style of resume (reverse chronological). However, instead of using the "objective" (top of the resume) style, substitute a short 2-3 sentences under "Career Summary". The "Career Summary" should sell the 'sum total' of what you want someone to think about you. The "Objective" paragraph basically tells your lofty goals, but employers want to hire you for what you can do now, and where you have been. If you have been a "performer"...they will know you are capable of doing more. For an example of a 'basic' resume...see our resume page. Cover letter? Sure. Do people read them? Not in-depth. Especially if they receive more than 5 resumes in a batch. BUT...a cover letter (brief) IS appropriate, and may get read thoroughly. Try to customize each cover letter. In the cover letter, make a brief statement as to why your experience in XXX lends itself to success in the advertised position: 'I read your advertisement in ___paper on __date for an Executive Secretary with great interest. Over the last five years I have efficiently assisted 2 top executives with my skills in MS Word, Excel and....." "As I am currently employed, but seeking a more challenging opportunity, I can be reached at my home phone XXXXXXXX. I do have an answering service, and will return your call at my first opportunity." POST OFFICE BOX ADS: Are they serious? Yes. Why P.O. box? Sometimes simple confidentiality. However, sometimes it may be a company 'checking' the market. How often do employment services advertise under a P.O. box? Rarely. I still don't know why they do, unless their reputation is not great. Could it be your own company? Again, this is rare. Should you reply to a box ad? Why not. Don't expect much though. SUBMIT SALARY HISTORY: Well, this is a "Human Resource" or inexperienced hiring authority's way of 'not wasting time' with people who want too much dough. Sometimes it is to take a 'salary survey'. More often than not (in our opinion) it is a person who is not confident that their salary is "market-priced". 'SALARY HISTORY' means what you are or have been earning. This is a "catch 22" question (see the movie). In your cover letter simply state that your earnings have "been in the 'low/mid/high' 20's"...or whatever fits. There is no way out of this. Even stating 'low to mid X', may 'turn off' some people who think they have a right to know before they tell you who they are or consider you for the position. If they really want to know, and have a good reason to find out, why don't they just call you and ask? SUBMIT TO HUMAN RESOURCES?... or find out who the hiring authority is and mail to that person? DO Submit to H.R. Don't create enemies up front. CALL AFTER MAILING? Sure. But give it 2-3 days. Call for the person listed, or ask the operator for a name. When you get (if you get) hold of that person, be VERY polite and tactful. "Ms. Jones, my name is_____, I submitted my resume for the position of_____, I'm sure you have been busy, and I don't mean to intrude, but as I believe I MAY have the qualifications for the position, and a high degree of interest, I am calling to see if I may clarify or amplify my experience as submitted on the resume". Now, it won't be right in front of them so don't expect a straight answer. Expect only to get a "vanilla" response (haven't had time to look over the resumes yet, or something to that effect). What you may accomplish though is to bring your name to the forefront. Ask if your resume has been reviewed, and if there is interest. Try to schedule a meeting: "If it would fit into your schedule Mr. X, I would be available _____". At the very least, you may find out why you are not in consideration. In that vein, anytime you become 'out of the running' ask for an honest evaluation as to why. You could learn something valuable about your interviewing technique, experience, resume, or your idea of what you are qualified for/worth.
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HOW TO EXCEL ON YOUR JOB, AND HAVE A GOOD, FUN CAREER (and) MAKE MORE MONEY
This may sound like it is coming from one of your parents, but the following advice actually comes from a parent...with over 24 years in Staffing and Corporate life: First, show up to work early, stay late when you can, and look for work to do. If you haven't done all this before, give it your best effort for at least 6 months (one or two days/weeks won't work). Your odds of being treated as a valued worker will go up, therefore your satisfaction with your job. If you do put out this effort, and see no change in your value, either 'grin and bear it' (if you like where you are) or consider leaving. Next, take your job seriously. Don't treat it as a place to go in between paychecks. See how good you can be. Frankly, when we do things that take effort, and we are good at them...we enjoy them more. Try to "make an impact". Improve something. Make something better, faster, easier. Use 'downtime' to figure a way to help the company or your Boss, not to call your friends. Or use 'downtime' to improve your skills...like learn a new software package or use the TUTORIALS that come with every application to improve your skills on it. But when you HAVE improved, don't forget to point it out to your Boss. Steer clear of Office "Politics". Do NOT become part of the "Whiners" club. It may feel comfortable to complain in a group, but nothing good EVER comes from it. Shakespeare once wrote "Nothing is good or bad, only thinking makes it so". If you think more about the positives, you'll be more positive, and the right people WILL notice (believe me they REALLY notice the bad ones).ASK your Boss for an evaluation every six months, even if it is not formal. Know where you stand. You'll feel better about your work. The "fun" part of work (besides doing well) is having good relationships with others, customers, and of course...the Boss. Get involved in any company activities. Fun of course is what you define it as. The best 'fun' can be knowing and hearing about how well you are doing. Help Out! Help a co-worker when they get loaded down or are having a 'down' day....as long as you can get your own work done. They will appreciate the help, and, may give you some help when you need it...or even when you don't. For anyone in business...try to become the absolute best you can be. MOST execs know when someone is really trying, and will treat that person with respect and dignity. Now... the "more money" part. Besides winning the lottery, the only way to get more money is to EARN it. All the things mentioned at the beginning of this section will get you the opportunity to earn more money, if you do them regularly. Changing jobs can help, but only if you have really tried where you are. Performance will equate to short and long term rewards.
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INTERIM, AND INTERIM TO DIRECT
TEMPING WORKS!!! It can be a great career in itself with flexibility, different environments, people and new things to learn. One word of advice though: BE DEPENDABLE. The temp firm puts its reputation on the line with every assignment. Play by the rules, show up, work hard, refer other people to the firm, and you will be treated as a valued employee. This is the way to get the best assignments, pay raises, and an occasional 'look the other way' if you flub up. Make use of the software training that is offered on days off. This is one sure way of increasing your value, and income. If you are looking for a perm position, and are unemployed, temping is a great way to polish your skills, make some decent money, and try out new environments. MANY temp jobs can turn out to be great perm jobs. And many times those positions ONLY go to the temps that are there working. No ads, no referrals. You also can get an idea of whether you really want to work there or not. It is a "try out" on both sides. If you do temp while looking for a perm job, make sure the temp firm is not biased toward temp. Honestly, quite a few of the 'large national' firms want you to temp only. That is what they sell, perm is an afterthought. With a firm that does both equally well, and sells both services to clients (like CHAMPION), you can have time off of temp assignments to interview on their perm jobs. Temp firms do pay for vacations and holidays, give raises and a few have health insurance you can purchase. When you do temp, try to establish a good relationship with your contact. That way they will think of you first. NEVER "no show" on an assignment. ALWAYS get your time slip signed, and get it in on time. At Champion, we keep our temporary associates busy with great assignments, great pay and great training. Temp to Perm??? (also called 'Interim to Direct') This is where you start as a temp, on the temp firm's payroll, then at a predetermined time the company 'converts' you to their payroll (or sooner). The bad side of this is that if you are not performing, the company can release you at any time.If you don't need benefits for 2-3 months (typical 'temp' part of the temp-to-perm) or at all, this is a great way to get into some companies. Make sure however, that the company is serious about the 'perm' part. Try to get 'perm' ASAP, up-front if possible. If not, understand the expectations of performance to achieve permanent status. Give it your best, don't wait until you are on the company's payroll to perform. Act like a perm employee, even if you feel a little left out. But again, performance will have its rewards. Some statistics show that this will be THE way most people get hired in the future. For the time being, keep it as a viable option. CHAMPION is expert in perm, temp, and temp to perm. A word for the future: the number of temp to perm hires are increasing in all industries. There are many companies now that ONLY hire new folks by this method.
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GOING "BACK TO WORK
(as if raising a family isn't work enough).
First, give yourself a lot of credit. If you stayed home to raise thefam'...you've probably worked harder than most people do on their jobs! But you haven't used your skills in years? You can't remember where all the letters are on the keyboard? Windows? OK, here are some real-life tips: Get ready for a few 'no's' (maybe more than a few). If you do not retain a key skill (something very specific), you are going to have to practice for awhile. Almost all decent staffing firms will let you practice your skills and learn new ones. (WE encourage it). PRACTICE first. Then start looking. Most jobs today are not 'trainee' jobs. Don't expect to get top $ the first job back. Employers will pay what you are worth to them...not what you think you "need" to go back to work. Don't stress that you are nervous about going back to work. If you don't have confidence in yourself, others will not. Get your 'work energy' and 'sharp edge' back. We have seen too many people approach going back to work and re-learning skills as though they are arranging a tea party...casual, chatty, and less-than-urgent. If you aren't ready, don't start. Part-time? Sure. But don't expect to 'have your cake'. Try to find a job-share situation (2 people doing the same job on different days). Be at home when the kids get there? OK, but don't expect to get too much. Typical business hours are 8-5 or 9-5. Jobs with hours that are 9:30-3:30 are rare. It is not fair, but that's business. You may want(or need) to temp first. It can be a great way to get back to the ol' routine. Resume? How to handle the last X years 'gap'? PUT IT ON THE RESUME! But add this to your "Career Summary Statement"(see our resume advice): 'A back-to-worker who has taken the time before seeking interviews to regain and exceed my previous skills'. That should take care of a few unspoken questions! If this is true (skills), you WILL get interviews. This is a perfect time to get a career coach!
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HELP! I just got fired!
(Not laid-off)
Well, that happens. Now what? Sue? Contact the government? An attorney? Unless the termination was 'way' off-base, don't bother. If you truly feel that the termination (not a layoff) was totally unfair, go ahead and contact someone. Most of the time the termination was probably 'fair' (objectively speaking) even if you are reacting emotionally to it. First...COOL OFF. DON'T REACT, or do/say anything you may regret later. Next: here are some things to do and think about... 1) Was it your performance? Think as though you were your Boss (ex). Many people will say "I don't know...they never really told me". OK, understand why: you may have been told directly or indirectly BEFORE the termination...you just didn't get the message. And many times at the "exit interview" (time of termination) the company just wants you gone, wants to keep you from reacting or arguing (or getting litigious) so they tell you something a little different than reality. Also, some people DO have empathy and want you to be OK after. Review in your mind what 'warnings' you had. If you can't think of a 'two by four' you were hit with, perhaps you need to really think about the "signs" you were given.>Be totally honest with yourself! If you blew it...admit it. 2) Try to get the real reason why you were released: All the laws, rules, regs and ethics aside...this may take some sincere effort and honesty on your part. Approach the ex wanting to be told exactly what you did or did not do...so you won't make the same mistake in another job. DON"T DEMAND, ask. Ask for an evaluation. If you want this info for any other reason than to improve...forget it. Not that we are siding with possible bad companies or people....if you are a good person, learn from it and get on with your life. In many cases, if you learn from your mistakes, you and your career will be miles ahead of where you would have been without the termination and the opportunity to face and admit your mistakes. 3) Make a plan: To overcome your 'lack of's' (mistakes). Stick with your plan. Understand where and why this all happened, understand the causes. What could you have done differently? Talk it over with an objective listener or career coach. Take their advice. 4) Don't think that the world is bad, or that you are a bad person. Don't get into a 'funk'. It was probably your BEHAVIOR, not your being that got you in trouble. A negative or spiteful attitude will do you no good at all. Admit to your reasons for being released to future employers: They will find out. If not before your hire, possibly after. If you lie on your application or in the interview, it can be a reason for dismissal. "Coming clean" will do your spirit and your prospects good. "Fess up" in an adult manner, show that you have learned, and how you will not allow yourself to sink back to that behavior. What if your previous employer will "lie" for you? Re-read the sentences above. It is possible you were in a job 'over your head'.OK, learn from it. Start over again at a little lower level, make sure you can handle the assignment. What if you REALLY messed up? You know...the bad stuff. If you did something that is darn bad (theft, etc), see your mentor. TOP REASONS PEOPLE GET RELEASED: 1) Poor attendance or tardiness.(#1) 2) Poor 'work attitude'. About doing the job. 3) Mistakes from not checking their work. 4) Poor 'attitude'...in general, with co-workers. 5) Poor attitude with Boss. 6) Doing just enough to 'get by' then falling short. 7) Not making an effort to improve after 'warnings'. 8) Not able to 'change' with a changing environment. 9) "Its not in my job description", I don't want to do it. 10) Always waiting to be told what to do. 11) Knowingly breaking company policy.
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RESUME TIPS
Every person connected to the Human Resource Profession has a different "preferred format" for resumes. If you go to a decent bookstore, you can find 30 to 40 different books that will help you write your resume countless different ways. There is some advantage in a specialized format if your background is different than 'average'...ie; back to work after a lengthy absence, attempting a total career change, having been self employed, having been in academia, or taking a purposeful 'step back' in your career. As time goes on, Champion will address these special resume considerations, but not just yet. What we will address is a standard, useful, readable, and attractive format that the vast majority of interviewing professionals agree is good. This is the "reverse chronological" format (taking present job first and working your way back). We will change things ever so slightly from the "book" version. The basics are simple:
• Don't use anything but Bond Cotton Paper. Very White. Watermarked.
• Don't use graphics or anything your friend thinks will 'jazz' up your resume.
• Don't use a dot-matrix printer.
• Do take your resume to a copy-shop IF you do not have access to a good printer.
• Do have someone (or two) PROOFREAD your work. The copy-shop won't. Do not rely on 'spell-check'. Grammar and syntax errors will not get picked up (unless you have Office '97 or similar...even then have a human look it over).
• Do think about what you are writing, from the 'reader's' point of view.
• Do several drafts. Keep the 'final' to one page. (there are some exceptions for a person with more or complicated experience...such as mid-management, or varied experience). There are several components to the 'standard' resume:
1) Name, address, phone, internet address.
2) "Career Summary" or "Job (career) Objective". (Here is where we differ from most, as we prefer "Career Summary"). More on this later.
3) Positions listed in reverse chronological order./ Accomplishments.
4) Education
5) Skills/ Software.
6) Hobbies, activities, awards.
LAYOUT EXAMPLE:
Your Name Address,
Apt # City, State, Zip
(area) #Number
Internet Address (if you have one)
Career Summary: *here is where you tell someone what you want them to think about you in 1-3 concise sentences: "A highly motivated Accounts Payable professional, experienced in a wide variety of accounting, with a proven track record of increasing efficiencies:. (or something like that). OR: Position Objective: *this is OK to use for entry-level, career change, or someone ready to 'gamble' on taking a major step up from where they are (no where in your resume will a reader see that you have done the job for which you are applying). Month/Date/Year-to-present: Company Name, Your title:(*see below) There are many different ways to handle this area. Using the 'prose' method, you can simply tell what your functions have been, with statements about your accomplishments, or..you can use some 'prose' and then "bullet" your accomplishments in single-sentence format below your basic 'functions' explanation. The 'bullet' format of accomplishments is simply a 'tab over' from the alignment of your functions. **Use this format if your accomplishments are noteworthy enough to grab attention. Use a 'block' format (justified both sides) for all text. Include ALL your jobs. Give more space to the most recent, or more space to the most significant. If your background is long, keep the majority of the detailed content to the last 10 years. What you did in 1975 won't really help get you an interview today. For positions a long time ago, several may be combined using (example): "2/82- 4/87: Administrative Assistant to.... with two manufacturing companies".If you spent time temping, indicate the temp firm as your employer, and if temping for a significant employer highlight those under an 'accomplishment' type format. Any skill that was learned should be included as it shows your ability to pick things up in a new environment. Skills: Include all software applications in which you are proficient. Don't lie. List typing speed (again, don't lie), keystrokes per minute, or 10 key proficiency. List the skills that are relevant to the career you are seeking. Education: High School graduation and date. Significant curriculum, grade point if 3.0 or better. Education beyond high school should be listed first, including any continuing education or work-related courses. Activities/Interests: If you are 'younger', and high school activities are not just a fond memory, list those that show "joining" or "action". Current interests, if you feel the need to list them, may be volunteer activities, athletic endeavors. "Knitting" is a solitary activity and may not be a 'plus' if you are applying for a customer service position. Include awards that show you care about what you do. Give your resume a good try. If you have any questions or need a little help (we are not a professional resume service) give one of our staff a call. We will advise you putting together a resume that suits your career.
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ChampionStaffing ...."Second Best Isn't Good Enough"
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