Career Positions: Project-Oriented Customer Service, Management, Analyst, Account Mangement
By Robert Schepens

November 8, 2011

These positions are open NOW, due to tremendous expansion of our exclusive client located NE suburb of Cleveland. All are direct hire, not temp, all are with a superior organization that is truly a Great Workplace:

National Account Executive (Account Manager)

This is a vital and critical role for our client, putting you directly in the spotlight as a person “who makes things happen”. Large clients will call on you when something needs to be re-arranged, issues solved, dates moved and …. They need someone with authority and an “ownership” attitude to talk with. Your goal is simply to make the customer happy, not just in the “Executive” way you handle yourself, but in the things that you get done. You will coordinate with all outside vendors, internal departments and the customer. Know Excel, be able to travel on 1-3 day trips to vendors and customer locations in the US, and maintain a high level of confidence in the customer, vendors and internal departments. You will need a HIGH LEVEL customer SERVICE/ Sales and Account Management experience. This is not “fill out a form”. Account Mangement. Degree a plus, but not essential. $35-$43,000 to start.

Service/Project Supervisor

The perfect experience will be having supervised and developed a staff of project-oriented coordinators/ customer service pros. Each person in your department has project cases they are accountable for bringing to fruition. Each case utilizes multiple vendors, internal departments and ever-changing plans. The staff needs to have you help to assure all processes are being taken care of in the right order with the right “rules”. Each project is different, and very much not the standard “commodity”. You will need to be goal oriented and contract-rules oriented, but at the same encouraging and helpful. Prior supervision highly desired. Project, not commodity service orientation, by contracts or agreements. Degree desired, not required. $41-$46,000.

Proposal and contract analyst

Very unique position. You will analyze the major components in all proposals, prepare pricing strategies and work with internal management on negotiations, substitutions, pricing guidelines for Sales and Service. Work with Account Execs, service execs and the Analysis Manager. Great math skills, supply chain/ purchasing contract analysis skills. Degree desired. $35-$44,000 to start.

Project Coordinator (4)

You will handle all proposals to assure on-time and on-quality delivery of the final project. This will entail direct customer work, negotiations with vendors, coordination of all internal departments and juggling many projects at once. You have done this before, been very proactive and detailed. You love being the center of activity. Construction, HVAC, Equipment, and any hard-goods related services that entail multiple activities that need to be coordinated in an ever-changing environment. Make them smooth. Degree not required. $32-$38,000 to begin.

Apply online on this site or email resume to: ras@championjobs.com

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